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Search Tips

Use broad search terms

The broader your search term, the more results you will see. For example, a search for "faucet" will produce more results than a search for "lavatory faucet with lever handles".

If your search yields 0 results, try using broad keywords to return a large set of results. Then use the refinement menu to reduce the result set and find the item you are looking for.

Use quotation marks

Use quotation marks to find words which must appear adjacent to each other, for example, "our pledge to you." Otherwise, the search results will include the word our, pledge, to, and the word you, but not necessarily in that order. The words may appear anywhere, and in any order, within the document.

Example: "our pledge to you"

Use plus (+) or minus (-)

Use a plus sign when your search term or phrase must appear in the search results. Use a minus sign to indicate undesirable term(s). The plus sign tells the search engine that a certain word or phrase is required in the search results, and a minus sign indicates that a word or phrase must be absent in the search results.

Note: A phrase must be contained within quotation marks. Leave no spaces between the plus or minus sign and the term.

Example: +"template language"

Use wildcards

Wildcard searches can expand the number of matches for a particular request. The * character is used as the wildcard character.

For instance, searching for wh* will find the words what, why, when, whether, and any other word that starts with wh. Searching for *her* will find the words here, whether, together, gathering, and any other word that contains her anywhere in the word.

Wildcards may be combined with the standard plus (+) and minus (-) modifiers, quotes for phrases, as well as the field search specifiers.

For example, +wh* -se*ch  will find all pages which have a word that starts with wh and which does not contain a word that starts with se and ends with ch. Whereas "wh* are" will find the phrases where are, what are, why are, etc.

    "wh* are"

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